Frequently Asked Questions

We have sent this e-mail/sms to all our members in order to ensure that all those who may be affected receive the same information.

Check to see if you are in the target group by responding to the questionnaire.

If you are in the target group, you will find the documents you need to send a claim to your employer towards the end of the questionnaire.

We have sent this e-mail/sms to all our members in order to ensure that all those who may be affected receive the same information.

If you have not received the link you must send us an e-mail to covidkompensasjon@industrienergi.no

This applies to members who:

• had quarantine imposed on them either by their employer or the public authorities when they would otherwise have been working
  
• were members of Industri Energi when quarantine was imposed
  
• have not withdrawn and joined another union since their quarantine was imposed.
  (This does not apply to residents overseas who have had to join another union in order to receive benefits in their home countries, or those who have become members of another LO-affiliated union.)
  

This does not apply to members who:

• were in quarantine because they had contracted Covid-19were in quarantine because of close contact with infected persons
  
• were in quarantine imposed by the authorities on return from nonbusiness-related travel
  
• had to take a Covid test on the day prior to travelling but were not in quarantine.

You are not included in this process because your situation falls within the scope of the Norwegian National Insurance Act (folketrygdloven).

Any cases relating to inadequate payment of sickness benefit shall be addressed separately in accordance with standard procedures.

Answer ‘No’ to the questions in the questionnaire. This will enable us to register your situation and exclude you from the process. You do not need to send us an e-mail.

If you have not received the link, you do not need to send us an e-mail to say that this does not apply to you.

We respond to all enquiries as soon as we can

Unfortunately, things can take time. This page containing FAQs will be updated on a regular basis.

Your workshop steward (tillitsvalgt) will also be able to answer questions on this issue.

Your claim, calculation and any documents used to support your claim shall be sent to the company you are suing /Att: Board Chair.

Follow the instructions in the document pack.

NB. Industri Energi has previously set a deadline for this at 5 December 2022.

You must send your claim to your new employer.

New employers assume responsibility for all claims linked to employment contracts after an undertaking

This information was sent out before 15 December 2022.

If you have not received any information you can send us an e-mail to covidkompensasjon@industrienergi.no

All registered cases were issued case numbers by 01.03.2023. If you have not been issued a case number (found in the subject field of the e-mail) you must contact us immediately at covidkompensasjon@industrienergi.no as we do not have a case registered under your name.

Unfortunately, you fall outside the scope of this process.

In the agreement with the Norwegian Shipowners’ Association (NR), a settlement is included between Industri Energi and NR that enables the payment of two hours’ overtime in this situation. So, in this case, you must apply to your employer for overtime.

The agreement with the Confederation of Norwegian Enterprise (NHO) contains no general settlement for this situation. However, there may be a local agreement at your workplace that addresses this situation. In any event, we recommend that you pursue this with your union representative in the normal way.

Unfortunately, you fall outside the scope of this process.

If this involved a period of several days, you will be included in the process.

Please fill out as best you can – If we need to perfect the claims at a later date we will obtain this information.

This is quarantine imposed as a result of statutory Acts and regulations passed into law by the public authorities. Go to for a list of relevant Acts and regulations.

For example: Quarantine imposed by the public authorities with no exceptions for business-related travel.

This is quarantine imposed by an employer/company that extends beyond the prevailing regulations that apply in respect of quarantine imposed by the public authorities.

For example: There were restrictions on entering Norway imposed by the public authorities, with some exceptions for business-related travel, but your employer insisted nevertheless that you should sit in quarantine

This may have been imposed by the public authorities or your employer/company (see above), and you will be included in this process provided that it is not the result of illness or non-business travel.

You will be included in this process provided that it is not the result of illness or non-business travel.  

For example: Local and regional quarantines regulations imposed by municipalities.

If you were refused the opportunity to work AND subjected to a salary deduction if you did not sit in ‘voluntary quarantine’, you will be included
in the process.

By definition, this type of quarantine has been imposed by your employer/company.

You are not included if you have an agreement by which you are paid for additional work on the basis of an hour-based rate added to your standard annual hours (‘timer på årsverk’).

If you were not subject to a salary deduction, and if refusal had no consequences for your employment contract, then you will not be included.

You will be included in the process.

You must append documentation showing that your employer/company was aware of your circumstances.

If your employer/company was not aware of your circumstances, you will still be entitled but the basis of your claim will be weaker.

You will be included in the process.

You must append documentation showing that your employer/company was aware of your circumstances.

If your employer/company was not aware of your circumstances, you will still be entitled but the basis of your claim will be weaker.

Unfortunately, you cannot be included in the process.

In your case, we will only claim compensation for you starting with the first period of quarantine following your registration as a member of Industri Energi.

You will be included in the process.

We will not pursue your claim if you were not a member of Industri Energi when you sat in quarantine. You will be included in the process starting with the first period of quarantine following your registration as a member of Industri Energi.

If you wish to pursue your claim on your own/at your own risk, we will of course share the document pack with you

You will be included in the process.

We do not support the claims of persons who have withdrawn their
membership and joined another union (outside of LO).

You may be entitled to claim subject to special assessment.

For example, if you are obliged to be a member of a Danish union in order to be entitled to social benefits in your home country.

Provided that you do not have an agreement that allows you a 12-hour wait time rate per day, or an hourly rate for a normal working day (for those who do not receive payment for wait time), then you will be included in the process.

Provided that you do not have an agreement that allows you a 12-hour wait time rate per day, or an hourly rate for a normal working day (for those who do not receive payment for wait time), then you will be included in the process.

You must use the wait time rate that has been pre-agreed with the employer against whom you are making your claim.

You must use your ordinary hourly rate, not including supplements.

Supplements that are included as part of your ordinary salary must not be subtracted

You must use the rate set out in that part of the matrix that is relevant to your usual circumstances.

You can claim for the number of hours that constitute your normal working day, limited to a maximum of 12 hours.

You must send an updated calculation to the relevant
employer(s)/company(ies).